Refund policy

📦 Return & Refund Policy – Buyzaar Market

At Buyzaar Market, we stand behind the quality of every product we offer. Your satisfaction means everything to us — that’s why we provide a 30-day return window from the date of delivery.

✅ Return Eligibility

To be eligible for a return, please ensure:

  • The product is unused and in its original condition

  • All tags, labels, and packaging are intact

  • You have proof of purchase (order confirmation or receipt)

📧 To initiate a return, simply email us at:
support@buyzaarmarket.com

⚠️ Note: Returns made without prior approval will not be accepted.

Once your request is approved, we will send you:

  • A prepaid return shipping label

  • Clear instructions on how and where to send the package

❗ Damaged or Incorrect Items

If your item arrives damaged, defective, or not what you ordered, please contact us within 48 hours of delivery.
Our team will resolve the issue promptly — including sending replacements or offering full refunds.

🚫 Non-Returnable Items

For safety and hygiene reasons, the following items are non-returnable:

  • Opened personal care or fitness items

  • Customized or personalized gear

  • Final-sale or clearance items

  • Perishable goods (e.g., nutrition products)

  • Hazardous items (e.g., sprays or flammables)

❓ Not sure if your item qualifies? Reach out — we’re here to help.

🔄 Exchanges

Want to swap for another item?
The fastest solution is to return the original product and place a new order once your refund is confirmed.

🇪🇺 EU Customers – Right of Withdrawal

If you're located within the European Union, you are entitled to a 14-day cooling-off period.
During this time, you may return any unused item for a full refund — no explanation needed.

Please ensure the item is:

  • Unused and in its original packaging

  • Returned with proof of purchase

💰 Refunds

Once we receive and inspect your return, we’ll notify you via email.
If approved, your refund will be issued to your original payment method within 10 business days.

🕒 Please note: Some banks or payment processors may take additional time to reflect the refund.

❓ Still haven’t received your refund after 15 business days?
Contact our support team at support@buyzaarmarket.com